Privacy Policy

Last updated: January 2025

Overview

The Ital Factory LLC ("we", "our", or "us") operates Nuru AI. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials.
  • Conference Content: Audio recordings, video recordings, transcripts, and notes you create within the app.
  • User-Generated Content: Tags, categories, reports, and other organizational data you create.

Automatically Collected Information

  • Device Information: Device model, operating system version, and app version.
  • Usage Data: Features used, session duration, and app performance metrics.
  • Crash Reports: Anonymous crash data and error logs to improve app stability.

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To process your conference recordings using AI transcription and analysis
  • To sync your data across your devices via iCloud
  • To improve and optimize the app experience
  • To communicate with you about updates, security alerts, and support
  • To detect, prevent, and address technical issues

Data Storage and Security

iCloud Storage

Nuru AI uses Apple's iCloud to sync your data across your devices. Your conference recordings, transcripts, and reports are stored in your personal iCloud account and are protected by Apple's encryption standards.

Security Measures

  • End-to-end encryption for data transmission
  • Secure authentication using industry-standard protocols
  • Regular security audits and updates
  • No third-party access to your conference content

AI Processing

When you use AI features (transcription, analysis, report generation), your audio recordings are processed using secure, privacy-focused AI services. We do not use your content to train AI models or share it with third parties for advertising purposes.

Data Retention

Your data is retained as long as your account is active. When you delete content from the app, it is permanently removed from our systems within 30 days. You can request complete account deletion at any time through the app settings.

Your Rights

You have the right to:

  • Access and download your personal data
  • Correct or update your information
  • Delete your account and all associated data
  • Opt-out of crash reporting and analytics
  • Export your conference data in standard formats

Children's Privacy

Nuru AI is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: